For all orders placed on www.naily.net, we commit ourselves to prepare your order in 72 hours and in maximum 10 working days in periods of strong activity such as Sales, Christmas and commercial operations.
As an international retailer of products, Naily work in collaboration with suppliers worldwide, as a result, we adopt the delivery method adapted to your geographical location.
This service is completely free and guarantees delivery within 3 to 30 working days (delivery from Monday to Saturday).
Satisfied or Refunded
Our items have been carefully crafted to bring you complete satisfaction.
However, if you change your mind, you have the 30-day cooling-off period after receiving your items to return and request an exchange, have or refund:
We only perform the padding of returned products. We do not exchange. Return shipping costs are your responsibility.
You will find on your online account a return slip and your invoice to print and return with your package. This document is essential for returns to headquarters or shop.